Up to 71% of maintenance time goes to administration. Let’s change that.

A proven strategy to improve maintenance productivity

The biggest productivity gains start with knowing where time is lost and fixing what slows your teams down. You need to leverage technology solutions that reduce administrative burden, eliminate double handling, and support smarter work in the field.

With foundations rooted in mining, and technology solutions built specifically for maintenance, the Obzervr team has a deep understanding of the challenges maintenance teams face daily and how smart technologies and automation can make life easier for the people carrying out the work. This means less admin, less unnecessary paperwork, and, importantly less, cognitive load - allowing maintenance crews can focus on the job, not processes and systems.

Our structured approach to boosting client productivity goes beyond delivering software and digitisation. We focus on enabling continuous improvement, identifying inefficiencies and bottlenecks, and aligning a solution with how your teams work.

Step 1: Understand how the work really gets done

This first step is about understanding the current state to identify where technology and automation can have the most impact. Completing a Value Stream Analysis helps us understand how maintenance tasks flow from planning to close-out and reveals where effort is being wasted.

The aim of this step is to:

• Map how maintenance is currently planned, managed, and executed
• Spot inefficiencies and bottlenecks
• Identify where double-handling or rekeying occurs
• Find paper-based forms or manual workflows that could be digitised or automated.

Step 2: Digitise work execution with fit-for-purpose tools‍

Once we understand the way your teams work, we configure a digital solution that fits. Obzervr’s Digital Work Management Solution is a highly configurable fieldwork automation and mobility solution that and can be tailored to support every role in your maintenance team:

• Technicians – use the intuitive mobile app for digital work execution and data capture in the field - even when offline
• Supervisors – use customisable web-based dashboards and tools to manage maintenance tasks and teams in near real time
• Planners – manage digital forms and workflows to standardise processes with simple drag-and-drop functionality‍
• Managers – access near real-time insights, trends, and reports for fast and confident decision-making.

Obzervr's end-to-end digital work management tools replace paperwork, spreadsheets, and disconnected systems. Asset maintenance crews capture data once and it flows straight into planning, scheduling, and analytics dashboards as well as back to critical business systems such as your ERP or CMMS (such as SAP or Pronto).

This means:

• Less time writing, typing, or dealing with duplicate information
• More time solving real problems
• Less cognitive load on your crews
• Faster fault detection and issue resolution.

Step 3: Cement new processes in Standard Operating Procedures

Introducing new tools is one thing. But making them stick is quite another.

An important part of the successful adoption of new streamlined processes is ensuring that Standard Operating Procedures (SOPs) are revised with the updated workflows and that the SOP are easily accessible. That way, improvements aren’t dependent on a few individuals and they become embedded in how your teams work every day.

Once new processes are in place, the focus shifts to what comes next, refining and improving them over time.

Step 4: Use data to drive continuous improvement – Plan, Do, Check and Act

Obzervr's Digital Work Management Solution supports every stage of the internationally recognised Plan, Do, Check, and Act (PDCA) framework for continuous improvement in asset management. It also provides the foundations for ISO 55001*, the global standard for asset management.

HOW OBZERVR SUPPORTS PDCA CYCLE:

Here’s how Obzervr supports each phase of the PDCA cycle to drive real-time improvement:

• ‍Plan: Obzervr integrates with strategy software such as Orien (formerly R8) and helps bring your maintenance strategy to life.‍
• Do: This is where Obzervr adds the most value. Obzervr's Digital Work Management Solution supports the entire work management process from identifying, planning and scheduling, and work execution to review and close-out.  It enables the capture of high-quality data in the field and consistent, efficient maintenance delivery through streamlined digital workflows.‍
• Check: Real-time web-based dashboards, reports, and analytics provide the insights you need for performance reviews and health checks.‍
• Act: Those same insights help you spot trends, optimise processes, and embed continuous improvement into everyday operations.

With PDCA and the right tools in place, your teams can make smarter decisions, faster, and keep lifting performance over time.

^{* ISO 55001 is the international standard for asset management. It sets out the requirements for building an effective asset management system and helps organisations manage risk, optimise asset value, and achieve business objectives.}