Brisbane, Australia

Technical Customer Experience

Position Dimensions

  • This role is a contract position in our Technical Customer Configuration team.
  • Brisbane CBD Based
  • State or interstate travel will be required
  • Immediate start

About You

You are an individual who is motivated to excel and contribute to a fast past and versatile team.  In this contract role, you will support the delivery of a project for a global mining company, with a high degree of professionalism and initiative. The project will last for at least 6 months with a possibility of extension, with work on similar projects.

In this role, you will be exposed to the latest technology and you will enjoy thriving to make a difference. Your analytical and project-driven nature are assets you will share with our highly motivated team. You are an organised, efficient person with the ability to listen to the needs of both management and the team. You are passionate about the software industry and you want to build upon your career.

You have work experience in either the mining and resources industry or in the data/ tech industry.

About Us

Obzervr is a data management software company. We are passionate about technology & innovation, and we love our product. The Obzervr tean are constantly looking at ways to optimise our service offering within the Mining, Oil & Gas Sectors. Our cloud platform helps businesses across many industries gain and interpret data and analytics to organise, visualise and discover actionable insights that matter.

Through Obzervr’s suite of apps, we are building a company that connects data from around the world. Thus, allowing our customers to assess the state of their operations, make better decisions and use machines to start predicting the future.

Our core competency is mobile productivity. We find that some companies have previously had apps as add-on’s and often less emphasis is placed on mobile advances as they become available… At Obzervr the app IS the company.

Furthermore, Obzervr is expanding into several Countries as we forge relationships and contracts with new customers from around the globe. We take great pride in what we do and consequently, we are looking for individuals of the highest ethical and professional standing to join our team of professionals and grow with us.

The role description for this contractor engagement includes:

  • Configure Obzervr for project and client implementations
  • Ability to execute tasks and meet deadlines
  • Perform operational support and functions as assigned
  • Execute manual test packs as assigned
  • Participate in projects as assigned


  • Driven to learn and master new technologies and techniques in a timely manner
  • Ability to work autonomously and in teams
  • Strong problem-solving skills with an emphasis on product development
  • Strong client focus & customer support skills
  • Excellent knowledge of Microsoft Office 365 Suite
  • Excellent written and verbal communication skills
  • Good communicator who is proficient in English

Preferred, but not essential:

  • Experience with ERP systems (i.e SAP, Pronto etc.)
  • Experience in mining or heavy industry (e.g manufacturing and Oil & Gas)
  • Experience with SaaS products or mobility solutions
  • Familiarity with Software Development Life Cycle
  • Familiarity to multitask in a fast paced Agile environment

Salary commensurate with your experience. You must have the right to live and work in this location to apply for this job.


To apply, email your resume to [email protected] by COB May 29, 2020

Questions to consider before applying:

  • Which statement best describes your right to work in Australia?
  • What is your expected annual base salary?
  • How many years of experience do you have in a tech lead role?
  • Have you completed a qualification in technology/computer science?


Job Application

  • Cover Letter & Resume
    Accepted file types: jpgpdfdocdocx.
  • Proof to work in Australia, eg. passport, working visa
    Accepted file types: jpgpngpdfdocx.